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SD Connecte C4 Problem

1
Hello,
I have a problem with my Star Diagnosis. C4 SDConnect
But DAS-XENTRY have a problem.
If I want to connect with a car whos compatible with DAS,XENTRY it doesn't work.
Then, a little window pop up. 
VCI Firmware Update GPD KW2C3PE is being loaded ...and after pop up another little window CaesarEngine firmware is being loaded to RAM
Then the mux can't connect. I have oll firmware updated but after same error, the selftest for sdconnect givs ext CE RAM test:8 error, at the same computer another star c4 device works perfectly, firmware update results are this
00_ClearCeFlashDisc.zip - OK

01 Bootimage 2_3.zip -OK 

02_CSD_2_11.zip OK

03_PmPic29_Cpld 13.zip - OK
11_CaesarEngine_090.zip - DCDI_eErrorCode=201 (201)     Is there anyone who can help me?
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2
Replace memory K6R4008C1D-UI10
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