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SSM3 Subaru with VXDIAG

Hello I install today software SSM3 and try to connect to Subaru with VXDIAG but I have no connection with no any module. When I open VX Manager I see the Device the serial number. I bought the VXDIAG with Licenses Subaru 2006-12-31 till 2025-12-31. Do you know what the problem maybe?
In the SSM3 I can see only this interface
SDI(Subaru Diagnostic Interface)
Thanks given by:
Your instalation is faulty. I can look with TV.

Trimis de pe al meu SM-G965F folosind Tapatalk
Support car diagnostics and program diagnostic installation, computer troubleshooting via TeamViewer.

Thanks given by: kaniajerzy

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