ACdelcoTDS disabled account

Just got off the phone with "Helpdesk" not helpful at all. After only 3 weeks of having an account it has been disabled with no reason given to me on the phone, she simply forwarded me the terms of service, all the good that will do if I cant have my account reinstated. I operate a small business repairing instrument clusters and purchased 1 VIN for future work
as I learn how to program some. I spent most of the 3 weeks with the account using the SPS calibration information section in the resource tab. Does anyone have any experience with banned accounts and what might have happened and if there's anything I can do. Thanks.

edit: I made no attempts at all to program anything, i never even entered a VIN under my subscriptions.

Just got off the phone with "Helpdesk" not helpful at all. After only 3 weeks of having an account it has been disabled with no reason given to me on the phone, she simply forwarded me the terms of service, all the good that will do if I cant have my account reinstated. I operate a small business repairing instrument clusters and purchased 1 VIN for future work
as I learn how to program some. I spent most of the 3 weeks with the account using the SPS calibration information section in the resource tab. Does anyone have any experience with banned accounts and what might have happened and if there's anything I can do. Thanks.

edit: I made no attempts at all to program anything, i never even entered a VIN under my subscriptions.

If you don't live in one of the countries allowed to have a USA SPS account you can get banned and they know if you are using a VPN
If you paid using a credit card from a country not allowed that will do it as well

Just got off the phone with "Helpdesk" not helpful at all. After only 3 weeks of having an account it has been disabled with no reason given to me on the phone, she simply forwarded me the terms of service, all the good that will do if I cant have my account reinstated. I operate a small business repairing instrument clusters and purchased 1 VIN for future work
as I learn how to program some. I spent most of the 3 weeks with the account using the SPS calibration information section in the resource tab. Does anyone have any experience with banned accounts and what might have happened and if there's anything I can do. Thanks.

edit: I made no attempts at all to program anything, i never even entered a VIN under my subscriptions.

If you don't live in one of the countries allowed to have a USA SPS account you can get banned and they know if you are using a VPN
If you paid using a credit card from a country not allowed that will do it as well

I'm located in Canada? Is my country banned? If true that's wild to allow a sign up and payment and then disable the account.

Just got off the phone with "Helpdesk" not helpful at all. After only 3 weeks of having an account it has been disabled with no reason given to me on the phone, she simply forwarded me the terms of service, all the good that will do if I cant have my account reinstated. I operate a small business repairing instrument clusters and purchased 1 VIN for future work
as I learn how to program some. I spent most of the 3 weeks with the account using the SPS calibration information section in the resource tab. Does anyone have any experience with banned accounts and what might have happened and if there's anything I can do. Thanks.

edit: I made no attempts at all to program anything, i never even entered a VIN under my subscriptions.

If you don't live in one of the countries allowed to have a USA SPS account you can get banned and they know if you are using a VPN
If you paid using a credit card from a country not allowed that will do it as well

I'm located in Canada? Is my country banned? If true that's wild to allow a sign up and payment and then disable the account.

I have no idea about Canada but that is how the Euro people are getting banned.
I doubt Canada is on the banned list so maybe it is something else you have done.
Are you using a VPN ??

Just got off the phone with "Helpdesk" not helpful at all. After only 3 weeks of having an account it has been disabled with no reason given to me on the phone, she simply forwarded me the terms of service, all the good that will do if I cant have my account reinstated. I operate a small business repairing instrument clusters and purchased 1 VIN for future work
as I learn how to program some. I spent most of the 3 weeks with the account using the SPS calibration information section in the resource tab. Does anyone have any experience with banned accounts and what might have happened and if there's anything I can do. Thanks.

edit: I made no attempts at all to program anything, i never even entered a VIN under my subscriptions.

If you don't live in one of the countries allowed to have a USA SPS account you can get banned and they know if you are using a VPN
If you paid using a credit card from a country not allowed that will do it as well

I'm located in Canada? Is my country banned? If true that's wild to allow a sign up and payment and then disable the account.

I have no idea about Canada but that is how the Euro people are getting banned.
I doubt Canada is on the banned list so maybe it is something else you have done.
Are you using a VPN ??

No VPN, the thing that gets me is they can’t even tell me what may have happened or even considered a warning and reinstating the account. I do instrument cluster repair and all I’m trying jot do is to get a solution for programming replacement instrument clusters primarily the 07-13 pickups and SUVs, I would use DPS but I can’t get my hands on a the utility file and missing some calibration files. I appreciate your help Zooper if you have any advice feel free to pm me.

Did you try to connect a clone passthru device? They’re banning all accounts not using original MDI or certified j2534 devices

This is the utility file for 2012 IPC.. Far as I know it's worked on all the truck ipc's from 2007-2013

IPC utility.txt

21

73 bytes

Download

Did you try to connect a clone passthru device? They’re banning all accounts not using original MDI or certified j2534 devices

No I never made any attempt to program anything, I was just using the SPS calibrations information in the resource tab.

Did you try to connect a clone passthru device? They’re banning all accounts not using original MDI or certified j2534 devices

No I never made any attempt to program anything, I was just using the SPS calibrations information in the resource tab.

Last I knew you don't need a paid account to access that, just an account.. If your just trying to get info maybe create a different account?
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